Terms of Play in Brief

GambleZen Editorial Team

This page is a short, readable summary of the rules you meet most often. Our full terms, our bonus rules and the wording published beside each offer are what you accept at registration, and they take precedence wherever they differ from anything written here.

Who may hold an account

You must be aged 18 or over, and one account is allowed per person. The name, date of birth and address you give must match the documents you later upload, because a mismatch is the commonest reason a first payout waits. Accounts are held in the currency chosen at sign-up.

Bonuses

A welcome stage needs a deposit of at least £20. The package matches 500% up to £3,625 across four deposits and carries 350 free spins, released in daily batches. Wagering runs at 35x the bonus amount and must be completed within 30 days. While wagering is running, a single bet is limited to £5. Winnings from free spins enter the bonus balance under the same terms. The Wednesday bonus, the weekend reload and the weekly cashback follow the rules printed with each of them.

Money in and money out

Deposits start at £10 by card or wallet and £20 by Faster Payments or coin. Withdrawals start at £20 and are limited to £500 a transaction, £2,000 a day, £5,000 a week and £20,000 a month at the first VIP level. A payout returns to the method that funded the account, and the account check is completed before the first one leaves.

Changes and complaints

We may update these rules, and the version in force when you play is the one that applies. Raise anything unresolved with live chat, which is open around the clock.